SUMMING UP

 

I. Learn the following information.  Prepare to write an e-mail on the topic “The result of the international meeting”.

A report helps business organisation to make and clear its strategy. Reports generally involve presenting investigation and analysis of information or an issue, recommending actions and making proposals. Progressive organisations have moved away from writing paper reports and physical metrics to using virtual systems. A meeting report is created in order to provide information about the discussion on a particular meeting. Get acquainted with the guidelines of writing a Report e-mail.

Structure of a Meeting Report e-mail      

A meeting report is a document that has information about details about everything that has happened in a meeting. It is an essential document of a business because critical issues in business are discussed in the meetings. A meeting report generally has the following details:

·        What are the things discussed at the meeting

·        Issues found in the business

·        Possible solutions to the problems encountered in the business

·        What are the important decisions made for the smooth running of the business

·        Actionable plans for the development of the business

 

II. Write your own e-mail about the result of the international meeting. Here is the situation:

Situation: You have been involved for the past nine months in developing a new 'Leadership in sales' programme for senior sales executives across Europe. The target group is approximately 80 people. Your partners have developed a concept and material for the new programme and sent this to you. Now you are meeting to discuss next steps.

Use the information from Task I trying to structure your e-mail into the given sections for improved readability and coherence. These questions might help you organise your letter.

•        How effective was the start of the meeting?

•        What did you do to deal with the situation? Was it a success?

•        What was the result of the meeting?

•        What did you learn about handling such situations in the future at work?

 

III. Sum up the information given in this unit. Be ready to give a short summary expressing your opinion on the topic “Cross-Cultural Communication in Business”.