WATCHING AND SPEAKING

You are going to watch the video episode "How to Negotiate Nicely Without Being a Pushover" by Carolyn O'Hara, (2:05 min)

I. Watch the video and tell what are the two ways of behaving during negotiations and what can improve the final outcome?


   

 

II. Watch the video again and discuss these questions with your partners.

1. How many pieces of advice for behaving nicely do Mike Willer and Jeff Lice give?

2. What is the first one?

3. What does it help to establish?

4. What does a pushover want to protect?

5. How should you behave according to the third advice?

6. What kind of questions should you use to create opportunities for collaboration?

7. What approach is described in advice 4?

8. What does this approach help to do?